I mentioned receiving feedback yesterday and thought maybe I should go a little more depth on the subject. Because honestly, most of us aren’t very good at receiving feedback. Most of us enjoy being right instead and will argue until we’re blue in the face about it.

Being right will not help your business! In fact, being unable to receive feedback could be a symptom of much greater problems in your entrepreneurial ability. Customers aren’t interested in you being right, they’re interested in you solving their problems. If they don’t understand the message you’re trying to convey or some fancy jargon you use, will they buy your product?

So if you take feedback poorly, make it your personal goal for the month to be more open to others’ thoughts and opinions. Stop trying to convince the other person of your point of view and just listen for a change. You’ll definitely learn a thing or two about your business.

This entry was posted on Wednesday, September 19th, 2007 at 11:29 am and is filed under Continuous Improvement, Mindset. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.