Being different sets us apart, especially in business. To many people are afraid that if they stand out they will lose customers. But if you look at the most successful businesses, they all do things differently.

Go and take a look at the other websites in your industry and your competitors. What strikes you about them? Bingo, they’re all the same. You could argue that they’re the same because that formula works, but I blame a lack of creativity and laziness.

Your website should be different and unique. It should make your customers actually take notice and not just file you away with all your competitors. When all the businesses look the same, people decide on price. You never want to compete on price!

I hear the moans of “But we ARE different! We’re way better than all our competitors!” Guess what, saying it doesn’t make it true. Even if you have great customer service, putting that on your website doesn’t mean anything.

Guess what? All your competitors say they’re “high quality, customer focused, and great value.” So where does that leave you?

The solution? Show them you’re different. If you have great customer service…show them! And you don’t have to wait until they make a purchase, get some testimonials on your website. Make them stand out, have photos and videos of your customers. Tell stories the have examples of great customer service in them.

There are so many ways to stand out and it doesn’t take a great amount of creativity to do it. Look at other websites and see how they do things. Steal great ideas from other websites in other industries.

So, the moral of the story: Be Different. And then work out how to show this through your website.

This entry was posted on Thursday, March 13th, 2008 at 7:31 pm and is filed under Copy Writing, Customers, Mindset, Webpages that sell. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.